Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at sheikhsadi011k@gmail.com. Returns should be sent to the following address:

[Your Return Address Here]

If your return is accepted, we’ll provide instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

For any return-related questions, you can always contact us at sheikhsadi011k@gmail.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care items

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

Exchanges

The fastest way to exchange an item is to return the original product first. Once the return is approved, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be unused, with tags, in its original packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that banks or credit card providers may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at sheikhsadi011k@gmail.com.